Samantha (Sam) Agnes is one of Alltrust’s senior Client Advocacy Managers, is originally from the Bronx, New York, and absolutely loves the beach. Joining Alltrust in 2009, Samantha attended St. Petersburg College working towards her Bachelors in Management and Organizational Leadership. As a Client Advocacy Manager for Alltrust, Sam spends her days being a personal advocate for our clients and their employees as it pertains to benefits administration, compliance, billing, claims, carrier education, and more.
A Little More About Samantha
As an advocate for our clients and their employees, Sam’s personal approach to her role alleviates the worry of the task at hand and allows her clients to focus on their own jobs and responsibilities. Sam’s organizational skills and specialized content knowledge of our carrier and vendor partners helps her to solve complex billing issues, provide education and training, handle member issues, process renewal changes and paperwork, and monitor project timelines to ensure applicable deadlines are met.
In her time with Alltrust, Sam says the best thing is “The people I work alongside every day! Our team is always willing to help one another and I find it rewarding to work with people who have an innate drive to exceed expectations on client deliverables. I have unique opportunities to truly help people in times of need and that is gratifying.”
When not at Alltrust, Sam loves spending time with her boys. Soaking up the magic in everyday normalcy with her husband and two sons are her biggest motivations.